Real Results
From Real Clients

In-depth stories of AI transformations that delivered measurable business impact.

Transforming Trade Operations for a Global Investment Bank

🏢 Financial Services
📅 8 Week Implementation
👥 Fortune 50 Bank

How we reduced trade reconciliation time from 2 days to 4 hours while improving accuracy and eliminating $340M in annual risk exposure.

99.97% Reconciliation Accuracy
92% Time Reduction
$340M Risk Exposure Eliminated

The Challenge

A leading global investment bank was struggling with manual trade reconciliation across 47 international markets. Their team of 80 analysts was processing 2.3 million transactions daily, with reconciliation taking up to 48 hours. The manual process had an error rate of 0.8%, creating significant settlement risk and regulatory exposure.

The bank faced several critical issues:

  • Trade confirmations arrived in 15+ different formats across multiple languages
  • Legacy systems couldn't communicate effectively, requiring manual data transfer
  • Complex matching rules varied by counterparty, instrument type, and jurisdiction
  • The reconciliation team worked around the clock across three shifts
  • Unmatched trades created counterparty risk and tied up capital

Previous attempts to automate the process using rule-based systems had failed due to the complexity and variability of confirmation formats. The bank needed an intelligent solution that could understand context, handle exceptions, and adapt to new scenarios.

Our Solution

We developed an end-to-end intelligent reconciliation system powered by custom fine-tuned large language models. The solution combined natural language processing, computer vision for document analysis, and deterministic matching logic into a unified platform.

Key Innovation: Multi-Modal Document Understanding

Our system processes trade confirmations in any format—emails, PDFs, structured files, even faxes—using GPT-4 fine-tuned on 10 years of historical confirmations. The model extracts key fields with 99.97% accuracy across 23 languages.

The system architecture included:

  • Document Ingestion Layer: Real-time processing of confirmations from email, SWIFT messages, FTP servers, and broker portals
  • NLP Extraction Engine: Custom-trained models extract trade details including instrument, quantity, price, settlement date, and counterparty information
  • Intelligent Matching: Probabilistic matching algorithm handles variations in naming conventions, date formats, and minor discrepancies
  • Exception Handling: ML-powered decision engine routes complex cases to appropriate analysts with context and suggested resolutions
  • Continuous Learning: Analyst feedback loop improves model performance over time

Implementation Journey

We executed a rapid 8-week implementation using an agile approach with 2-week sprints.

Weeks 1-2: Discovery and Data Preparation
We analyzed 500,000 historical trade confirmations to understand format variations and edge cases. Our team worked alongside the bank's reconciliation analysts to document tribal knowledge and exception-handling procedures that had never been formally captured.

Weeks 3-4: Model Development and Training
We fine-tuned GPT-4 on the bank's historical data and built custom extraction pipelines for each major confirmation format. The team developed a comprehensive test suite covering 2,000+ scenarios including edge cases and historical exceptions.

Weeks 5-6: Integration and Testing
Integration with the bank's existing trade management systems, data warehouses, and communication platforms. We ran parallel processing—the AI system processed all trades alongside the manual process to validate accuracy before go-live.

Weeks 7-8: Deployment and Knowledge Transfer
Phased rollout starting with a single market, then expanding to all 47 markets. Comprehensive training for the operations team on system monitoring, exception handling, and continuous improvement.

Results and Impact

4hrs Reconciliation Time (from 48hrs)
99.97% Matching Accuracy
85 FTEs Redeployed
$23M Annual Cost Savings

Beyond the quantitative metrics, the transformation delivered significant qualitative benefits:

  • Risk Reduction: Faster reconciliation reduced settlement risk exposure by $340M annually
  • Capital Efficiency: Unmatched trades are now resolved same-day, freeing up capital previously held as buffer
  • Analyst Satisfaction: Team members transitioned from repetitive data entry to high-value exception resolution and process improvement
  • Regulatory Compliance: Automated audit trails and real-time reporting improved compliance posture
  • Scalability: System handles 3x transaction volume without additional headcount

"Aixagonal transformed a process we thought was impossible to automate. Their deep understanding of both AI technology and financial operations allowed them to build something that actually works in production. The system handles complexity we didn't think machines could understand."

MC

Michael Chen

Head of Trade Operations

GPT-4 Fine-Tuning Custom NLP Models AWS Lambda PostgreSQL Apache Kafka React Python

AI-Powered Demand Forecasting for National Retail Chain

🛒 Retail & E-Commerce
📅 10 Week Implementation
👥 Fortune 100 Retailer

Reducing $420M in excess inventory while cutting stockouts by 73% through predictive analytics and intelligent replenishment.

$97M First-Year Savings
73% Stockout Reduction
6.8x Inventory Turns

The Challenge

A major U.S. retailer with 1,200 stores and three distribution centers was drowning in excess inventory while simultaneously experiencing chronic stockouts. With 85,000 SKUs and $420M in excess inventory, they needed a complete overhaul of their demand forecasting and replenishment systems.

Their existing forecasting system relied on simple moving averages and couldn't account for:

  • Complex seasonal patterns and regional variations
  • Promotional impacts and cannibalization effects
  • Weather patterns affecting demand for specific categories
  • Local events, holidays, and competitive dynamics
  • Supply chain constraints and lead time variability

The result was a 12% stockout rate on high-demand items while clearance merchandise occupied valuable shelf space. Inventory turns had declined to 4.1x annually, well below the industry average.

Our Solution

We built a comprehensive demand forecasting and inventory optimization platform using ensemble machine learning models that synthesize dozens of data sources into accurate SKU-level predictions.

Key Innovation: Multi-Model Ensemble Forecasting

Our system combines LSTM neural networks for trend analysis, XGBoost for promotional impacts, and Prophet for seasonality detection. Each model specializes in different patterns, with a meta-learner determining optimal weights for each SKU-location combination.

The platform integrates data from:

  • 5 years of sales history across all channels
  • Promotional calendars and pricing strategies
  • Weather forecasts and historical weather patterns
  • Local events, holidays, and school calendars
  • Competitive pricing and promotional activity
  • Social media sentiment and trending topics
  • Economic indicators and consumer confidence data
  • Supply chain constraints and lead times

Results and Impact

89% Forecast Accuracy
$97M Annual Savings
3.2% Final Stockout Rate
11 weeks Payback Period

The transformation delivered immediate and sustained business impact:

  • Inventory Optimization: Reduced excess inventory from $420M to $323M in first year
  • Customer Satisfaction: Stockout rate dropped from 12% to 3.2%, improving customer experience
  • Working Capital: Freed up $97M in cash for strategic investments
  • Store Operations: Reduced emergency replenishment by 84%, lowering expedited shipping costs
  • Markdown Reduction: Better forecasting reduced clearance markdowns by 28%

The system provides forecasts at multiple horizons (daily, weekly, monthly) enabling better decision-making across merchandising, supply chain, and store operations teams.

"This is the most impactful technology investment we've made in a decade. The system paid for itself in 11 weeks, and the improvements keep compounding. Our merchants can now make data-driven decisions with confidence, and our stores have the right products at the right time."

SJ

Sarah Johnson

Chief Supply Chain Officer

XGBoost LSTM Networks Prophet Apache Spark AWS SageMaker Snowflake Tableau

Emergency Department Optimization for National Healthcare Provider

🏥 Healthcare
📅 12 Week Implementation
👥 23 Hospital Network

Reducing ER wait times by 60% and saving $8.4M annually through predictive patient surge forecasting and intelligent staffing.

91% Forecast Accuracy
60% Wait Time Reduction
$8.4M Annual Savings

The Challenge

A major healthcare system with 23 emergency departments across the southeastern U.S. was struggling with unpredictable patient volumes. Average wait times reached 4.2 hours during surge periods, while overnight shifts were frequently overstaffed. Traditional forecasting methods based on historical averages were consistently 30-40% inaccurate.

The challenges were multifaceted:

  • Patient volumes varied wildly—from 40 to 240 patients per day at a single facility
  • Staffing decisions had to be made 72 hours in advance due to scheduling constraints
  • Overtime costs exceeded $15M annually across the network
  • Patient satisfaction scores were in the bottom quartile nationally
  • Ambulance diversions during surge periods hurt community relationships and revenue

Our Solution

We developed a predictive patient volume forecasting system that considers dozens of variables affecting ER utilization. The system provides 72-hour forecasts with hourly granularity and automatically generates optimal staffing recommendations.

Key Innovation: Multi-Factor Predictive Modeling

Our models integrate weather data, disease surveillance, local events, school calendars, holidays, and social determinants of health with historical utilization patterns to predict patient volumes with 91% accuracy at the 24-hour horizon.

The system architecture includes:

  • Data Integration Layer: Real-time feeds from EMRs, weather services, CDC surveillance, and local event calendars
  • Ensemble Forecasting Models: Gradient boosting, ARIMA, and neural networks weighted by performance history for each facility
  • Acuity Prediction: Separate models predict not just volume but patient acuity mix (ESI levels 1-5)
  • Staffing Optimization: Linear programming algorithm generates optimal staffing levels by role and shift
  • Alert System: Proactive notifications when surge conditions are predicted

The system learns continuously, with automated retraining every week incorporating the latest data and adjusting for changing patterns like seasonal flu, COVID variants, or local demographic shifts.

Implementation and Change Management

Deploying an AI system that affects staffing decisions required careful change management. We worked closely with nursing leadership, ED medical directors, and HR to build trust in the system.

Phase 1: Shadow Mode (Weeks 1-4)
The system generated forecasts and recommendations but had no impact on actual staffing. We compared predictions against actual volumes and existing staffing approaches, building confidence with quantitative evidence.

Phase 2: Advisory Mode (Weeks 5-8)
Scheduling managers received system recommendations but maintained full control over final decisions. This phase allowed staff to understand how the system works and when to trust its recommendations.

Phase 3: Full Deployment (Weeks 9-12)
The system's recommendations became the default starting point for staffing decisions, with human oversight and override capability. Training programs ensured all stakeholders understood system capabilities and limitations.

Results and Impact

1.7hrs Average Wait Time
91% 24hr Forecast Accuracy
34pts Patient Satisfaction Gain
68% Overtime Reduction

The transformation delivered improvements across multiple dimensions:

  • Patient Experience: Wait times dropped from 4.2 hours to 1.7 hours, dramatically improving patient satisfaction and outcomes
  • Operational Efficiency: Overtime costs reduced by 68%, saving $8.4M annually
  • Staff Satisfaction: More predictable schedules and better work-life balance reduced nurse turnover by 23%
  • Revenue Impact: Ambulance diversions decreased by 89%, protecting market share and patient relationships
  • Quality Metrics: Door-to-provider time, left-without-being-seen rates, and other quality indicators all improved significantly

"This system has been transformative for our emergency departments. We can now staff appropriately for predicted demand, which means better care for patients and better quality of life for our staff. The accuracy is remarkable—it often predicts surge events we wouldn't have anticipated."

DP

Dr. Patricia Nguyen

Chief Medical Officer, Emergency Services

Gradient Boosting Time Series Analysis Azure ML Power BI FHIR Integration Python Optimization Algorithms

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